Independent Living Services

Program Description
The Independent Living Services is a state and federal funded program that helps people with disabilities achieve greater independence in the home and community by providing assistance to obtain or maintain the following adaptive aides:

Mobility Devices
(wheelchairs,scooters, walkers, crutches)

Prostheses
(transtibial, transfemoral, transradial, and transhumeral)

Hearing Aides
(in the canal, in the ear, behind the ear, and open fit)

Vehicle Modifications
(hand controls, ramps, and scooter carrier)

Rosio Hernandez
Assistant Coordinator
Education: International Buisiness College, Graduate in Computerized Information Specialist
Experience:Worked over 10 in office management and customer service.
Interests: Spending time with her kids, family and friends.
Favorite Quote: “If you see someone without a smile, give them one of yours”.- Dolly PartonILS Team

Miguel (Mike) Palomar
Coordinator
Education: Attended Our Lady of the Lake University (two years)
Statler Customer Service Certification
Experience: 17 years assisting people with disabilities, USCIS Customer Service Agent, Texas Work Force Customer Service
Sub-Contract, Glazers Wholesale Sales Consultant
Interests: Vice-President of the El Paso Council of the Blind, President of the Paso Del Norte Light House Coalition
Disability: Visually Impaired
Favorite Quote: You don’t need sight to have vision. — Wendy Wassmer

Michelle Martinez
Assistant Coordinator
Education: Riverside High School Graduate
Experience: Started off as a Volunteer at Volar then hired as a Receptionist and now an Assistant to Coordinator Miguel Palomar
Interests: Reading and watching Baseball
Favorite Quote: You can always be a fan of your favorite team but a true fan loves Baseball first. Play Ball!⚾

Independent Living Services
Program Description
Independent Living Services is a state and federal funded program that helps people with disabilities achieve greater independence in the home and community by providing assistance to obtain or maintain the following adaptive aides:

Prostheses (transtibial, transfemoral, transradial, and transhumeral)

Hearing Aides (in the canal, in the ear, behind the ear, and open fit)

Vehicle Modifications (hand controls, ramps, and scooter carrier)
ILS Team

Miguel (Mike) Palomar
Independent Living Purchasing Program Manager
Education: Ysleta High School Graduate, Attended Our Lady of the Lake University (two years), National Statler Center Customer Service Certification
Experience: Over 20 years assisting people with disabilities, USCIS Customer Service Agent, Sub-Contracted with Texas Work Force Customer Service, Sub-Contract, Glazers Wholesale Sales Consultant
Interests: Immediate Past President of the El Paso Council of the Blind, President of the Paso Del Norte Light House Coalition, Disabilities Advocate.
Disability: Visually Impaired
Favorite Quote: You don’t need sight to have vision. — Wendy Wassmer

Michelle Martinez
Independent Living Services Assistant Coordinator
Education: Riverside High School Graduate
Experience: Started off as a Volunteer at Volar then hired as a Receptionist and now an Assistant to Coordinator Miguel Palomar
Interests: Reading and watching Baseball
Favorite Quote: You can always be a fan of your favorite team but a true fan loves Baseball first. Play Ball!⚾

Rosio Hernandez
Independent Living Services Assistant Coordinator
Education: International Buisiness College, Graduate in Computerized Information Specialist
Experience: Worked over 10 in office management and customer service.
Interests: Spending time with her kids, family and friends.
Favorite Quote: “If you see someone without a smile, give them one of yours”.- Dolly Parton