Independent Living Services

Program Description
The Independent Living Services is a state and federal funded program that helps people with disabilities achieve greater independence in the home and community by providing assistance to obtain or maintain the following adaptive aides:

Mobility Devices
(wheelchairs,scooters, walkers, crutches)

Prostheses
(transtibial, transfemoral, transradial, and transhumeral)

Hearing Aides
(in the canal, in the ear, behind the ear, and open fit)

Vehicle Modifications
(hand controls, ramps, and scooter carrier)
ILS Team

Laura C. Diaz
Program Manager
Education: Bachelor of Science in Human Services with a Concentration in Family and Child Services
Experience: Worked at The Salvation Army for 12 years as a Caseworker
One year at Volar CIL
Interests: Spending time with her children and family
Favorite Quote: At the end of the day it’s not about what you have or even what you’ve accomplished…
you’ve made better, it’s about what you’ve given back. – Denzel Washington

Miguel (Mike) Palomar
Coordinator
Education: Attended Our Lady of the Lake University (two years)
Statler Customer Service Certification
Experience: 17 years assisting people with disabilities, USCIS Customer Service Agent, Texas Work Force Customer Service
Sub-Contract, Glazers Wholesale Sales Consultant
Interests: Vice-President of the El Paso Council of the Blind, President of the Paso Del Norte Light House Coalition
Disability: Visually Impaired
Favorite Quote: You don’t need sight to have vision. — Wendy Wassmer

Michelle Martinez
Assistant Coordinator
Education: Riverside High School Graduate
Experience: Started off as a Volunteer at Volar then hired as a Receptionist and now an Assistant to Coordinator Miguel Palomar
Interests: Reading and watching Baseball
Favorite Quote: You can always be a fan of your favorite team but a true fan loves Baseball first. Play Ball!⚾

Independent Living Services
Program Description
Independent Living Services is a state and federal funded program that helps people with disabilities achieve greater independence in the home and community by providing assistance to obtain or maintain the following adaptive aides:

Prostheses (transtibial, transfemoral, transradial, and transhumeral)

Hearing Aides (in the canal, in the ear, behind the ear, and open fit)

Vehicle Modifications (hand controls, ramps, and scooter carrier)
ILS Team

Laura C. Diaz
Independent Living Services Program Manager
Education: Bachelor of Science in Human Services with a Concentration in Family and Child Services
Experience: Worked at The Salvation Army for 12 years as a Caseworker
One year at Volar CIL
Interests: Spending time with her children and family
Favorite Quote: At the end of the day it’s not about what you have or even what you’ve accomplished… it’s about who you’ve lifted up, who
you’ve made better, it’s about what you’ve given back. – Denzel Washington

Miguel (Mike) Palomar
Independent Living Services Coordinator
Education: Attended Our Lady of the Lake University (two years)
Statler Customer Service Certification
Experience: 17 years assisting people with disabilities, USCIS Customer Service Agent, Texas Work Force Customer Service
Sub-Contract, Glazers Wholesale Sales Consultant
Interests: Vice-President of the El Paso Council of the Blind, President of the Paso Del Norte Light House Coalition
Disability: Visually Impaired
Favorite Quote: You don’t need sight to have vision. — Wendy Wassmer

Michelle Martinez
Independent Living Services Assistant Coordinator
Education: Riverside High School Graduate
Experience: Started off as a Volunteer at Volar then hired as a Receptionist and now an Assistant to Coordinator Miguel Palomar
Interests: Reading and watching Baseball
Favorite Quote: You can always be a fan of your favorite team but a true fan loves Baseball first. Play Ball!⚾